Let's talk payments.
Whether you have a technical question, need custom pricing, or just want to understand what Vizum can do for your business — we're here.
Send us a message
Fill in the form and we'll get back to you within one business day.
Contact info
Office
Av. Álvaro Obregón 278 Int. 801
Hipódromo, Cuauhtémoc
Mexico City, 06100
Social channels
Response time
We respond within 1 business day
Mon–Fri, 9am–7pm CST
Why teams reach out
Custom pricing
Volume discounts and enterprise rates are available. Tell us your expected monthly volume and we'll send a tailored proposal.
Technical integration
Need help with your API integration, webhook setup, or migration from another provider? Our engineers are happy to assist.
Compliance questions
CFOs and legal teams often want to understand our regulatory licenses, AML program, and data handling in detail. We welcome those conversations.
Just want to test the API?
Get sandbox access instantly — no form required.
Before you send
How quickly do you respond?
For sales and general inquiries we respond within 1 business day. For technical support we respond within 4 business hours. Urgent compliance questions are handled same-day.
Do you have a minimum transaction volume?
There's no minimum volume to get started. We work with companies from early-stage startups processing their first international payment to established businesses moving $10M+ per month.
Can I request a demo or sandbox access?
Absolutely. Mention it in the message field and we'll set up a live walkthrough. For sandbox access, visit our Developer Hub and get an API key instantly — no form required.